Privacy Policy
Last updated: October 5, 2026
K&L Junk Removal LLC ("K&L," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through kljunkremoval.com, how we use it, and the choices available to you.
Information We Collect
When you contact us, request a quote, call, text, or submit a form, we may collect information such as your name, phone number, email address, service address if you choose to provide it, job details, preferred service date and time, and photos or videos you upload.
Our website and service providers may also collect basic technical information such as IP address, browser or device information, pages visited, and similar diagnostic or security data.
How We Use Information
We use information to respond to inquiries, provide and prepare estimates, communicate about requested services, schedule and perform jobs, process customer requests, improve our website and operations, prevent fraud or abuse, and comply with applicable legal obligations.
Service Providers
We may use hosting, customer relationship management, communications, payment, analytics, file-storage, and other service providers to operate the business. These providers may process information on our behalf as needed to provide their services.
Mobile and Text Messaging Information
If you choose to communicate with K&L by text message or separately opt in to receive text messages, we may use your mobile number to respond to your inquiry and provide service-related communications. Message and data rates may apply. You may reply STOP to opt out of automated text messages and HELP for help where supported.
We do not sell or share mobile opt-in information, phone numbers, or text-message consent with third parties or affiliates for their marketing or promotional purposes.
We may share mobile information with service providers that help us deliver customer-care communications, such as telecommunications, CRM, or messaging providers, only as necessary to provide those services. SMS opt-in consent is not shared with third parties for their own marketing purposes.
SMS Opt-In and Consent
Customers may opt in to receive customer-care SMS messages from K&L Junk Removal by entering a mobile phone number on our website quote or contact form and voluntarily checking the SMS consent checkbox. The checkbox is optional, is not pre-selected, and consent to receive text messages is not a condition of purchasing services.
SMS messages may relate to an inquiry, quote, scheduling, appointment coordination, service updates, or other customer-care communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for assistance where supported.
Photos and Uploaded Files
If you upload photos or videos for a quote, we use them to understand the requested work, estimate job scope, and communicate about your service request. Please do not upload sensitive personal information that is not necessary for the job.
Data Retention and Security
We retain information for as long as reasonably necessary for business, customer-service, recordkeeping, safety, dispute-resolution, and legal purposes. We use reasonable administrative and technical safeguards, but no website or electronic transmission can be guaranteed completely secure.
Cookies and Similar Technologies
Our website or third-party services may use cookies or similar technologies for basic site operation, security, analytics, or performance. You can control cookies through your browser settings.
Children's Privacy
Our services are intended for adults arranging junk-removal services. We do not knowingly collect personal information from children under 13 through this website.
Your Choices
You may contact us to ask about, correct, or request deletion of information you previously submitted, subject to records we may need to retain for legitimate business or legal reasons.
Changes to This Policy
We may update this Privacy Policy as our services or practices change. The date above shows when this policy was last updated.
Contact Us
Questions about this Privacy Policy can be sent to sales@kljunkremoval.com or by calling (443) 443-6556.